Cyber Express

Managed IT SUpport

Empower your employees through robust and accessible help desk resources.

Your In-House IT Heroes Need a Break

Internal IT workers are the first line of defense for small businesses. Unfortunately, the IT environment is often too complex for these workers to handle. Because many small businesses cannot afford a permanent IT staff, employees are asked to take on the role of IT manager, regardless of their lack of technical knowledge.

Without advanced tools like an IT management platform, it’s hard to detect problems before they escalate into full-blown issues.

youngstown ohio usa

it challenges

The Common Challenges You Face


Some service providers make grand declarations, but they never follow through on their promises.


Some service providers charge a fee for each call placed, support ticket generated, and site visit performed.


It could be time to make a change if your IT Support provider isn’t maintaining your systems.


Are long outages straining your relationship with clients? It could be time to change IT provider if so.

Build strong, healthy IT programs to improve your bottom line


We Take the All of the IT Worries Off Your Mind

Proactive Managed IT Plans

Cyber Express will actively look for opportunities to improve your bottom line through the use of technology. Whether employee productivity, better client communications, we will always be on the lookout for innovative ways to support you.

Transparency Throughout

No one benefits when you're in the dark about your IT infrastructure. Through regular business reviews, consistent communication, and recommended budget roadmaps, you'll be in the know every step of the way.

IT Training

We want your team to be rockstars. From training in public speaking to cyber security to Excel array formulas (yea we don't know about those either), you can empower your team to do their best work.

Customer Support Like No Other

There's no question too small for our expert service desk. Whether you want to contact us via phone, email or submitting a ticket- we'll meet you where you're at. We believe you shouldn't have to deal with a grumpy IT person. Our technicians are cheerful and ready to help at any level.

IT working in office
youngstown ohio usa 2

Our Services and values

Our IT Pros to the Rescue

  • Unlimited IT Support

    Your monthly charge gives you access to as much remote and on-site assistance as is required to address any problems you encounter.

  • Proactive Maintenance

    By starting a preventive maintenance programme, we'll prevent small problems from getting worse.

  • 24/7 System Monitoring

    Our monitoring tools enable us to scan your network and identify issues before they cause expensive disruptions.

  • Fast Response Times

    If you require assistance, you can count on receiving a prompt and effective response along with professional technical remediation.

You don't have to understand technology, because we do!