Proactive IT Support in Boardman, Ohio

Empowering staff across Mahoning County through robust and accessible help desk resources.

Hello Ohio! Your In-House IT Heroes Need a Break, we can help you.

Internal IT workers are the first line of defense for small businesses. Unfortunately, the IT environment is often too complex for these workers to handle. It’s because of this that we work with businesses in Boardman, and across the Mahoning County in Ohio to ensure they have the most advanced systems and practices in place before disaster can strike.

it challenges

The Common Threats You Face

Trust

Some service providers make grand declarations, but they never follow through on their promises.

Spending

Some service providers charge a fee for each call placed, support ticket generated, and site visit performed.

System

It could be time to make a change if your IT Support provider isn’t maintaining your systems.

Outages

Are long outages straining your relationship with clients? It could be time to change IT provider if so.

Are you looking for proactive managed iT support in boardman, ohio?

OUR SOLUTIONS

Offering Managed IT Support across ohio

Proactive Managed IT Plans

Cyber Express will actively look for opportunities to improve your bottom line through the use of technology. Whether employee productivity, better client communications, we will always be on the lookout for innovative ways to support you.

Transparency Throughout

No one benefits when you're in the dark about your IT infrastructure. Through regular business reviews, consistent communication, and recommended budget roadmaps, you'll be in the know every step of the way.

IT Training

We want your team to be rockstars. From training in public speaking to cyber security to Excel array formulas (yea we don't know about those either), you can empower your team to do their best work.

Customer Support Like No Other

There's no question too small for our expert service desk. Whether you want to contact us via phone, email or submitting a ticket- we'll meet you where you're at. We believe you shouldn't have to deal with a grumpy IT person. Our technicians are cheerful and ready to help at any level.

Our Services and values

Local IT Pros to the Rescue

Unlimited IT Support

Your monthly charge gives you access to as much remote and on-site assistance as is required to address any problems you encounter.
Proactive Maintenance

By starting a preventive maintenance programme, we'll prevent small problems from getting worse.
24/7 System Monitoring

Our monitoring tools enable us to scan your network and identify issues before they cause expensive disruptions.
Fast Response Times

If you require assistance, you can count on receiving a prompt and effective response along with professional technical remediation.